phplotto Privacy Policy

When you register for a phplotto account, we collect personal information including your full name, date of birth, email address, mobile number, and payment details such as your GCash or bank account information. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect fraudulent activity, and improve the overall user experience for players across the Philippines. If you contact our support team, we may retain records of that correspondence, including any documents you submit for identity or age verification purposes. We only collect information that is necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for regulatory compliance and account management.

Your personal data is used primarily to create and manage your phplotto account, process deposits and withdrawals in Philippine pesos, verify your identity and age in line with our regulatory obligations, and provide access to our betting, bingo, and game lobby services. We also use your information to send you important account notifications, security alerts, and — where you have opted in — promotional communications about bonuses, VIP rewards, and platform updates. Transaction and activity data is used for fraud prevention, anti-money laundering compliance, and responsible gaming monitoring, including the detection of patterns that may indicate problem gambling behaviour. We may use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify individual players. We will never sell your personal information to third parties for their own marketing purposes.

phplotto may share your personal information with trusted third-party service providers who assist us in operating the platform, including payment processors, identity verification providers, and cloud infrastructure partners — all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or other government bodies where we are legally required to do so, including in connection with anti-money laundering investigations or gaming licence compliance. In the event that phplotto undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this policy. We do not share your personal information with unaffiliated third parties for advertising or marketingpurposes without your explicit consent.

phplotto uses industry-standard security measures to protect your personal data, including encrypted data transmission via HTTPS, secure storage with access controls, and regular security audits of our platform infrastructure. Access to personal data is restricted to authorised personnel only, and all staff who handle player information are trained on data protection obligations and confidentiality requirements. We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law, including record-keeping obligations under gaming and anti-money laundering regulations. If you close your account, we will retain only the minimum data necessary to comply with our legal obligations, and we will securely delete or anonymise all other personal information within a reasonable timeframe. You are responsible for keeping your own login credentials secure, and we strongly recommend using a unique password and enabling any available account security features to protect your phplotto account from unauthorised access.

Under the Philippine Data Privacy Act of 2012, you have the right to access the personal information we hold about you, to request corrections if any details are inaccurate or incomplete, and to request the deletion of your data in circumstances where we no longer have a lawful basis for retaining it. You also have the right to object to certain types of data processing, to withdraw consent for marketing communications at any time, and to lodge a complaint with the National Privacy Commission if you believe your data rights have been violated. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page, and we will respond to your request within the timeframe required by applicable law. Please note that some requests — such as deletion of account data — may be subject to limitations where retention is required for regulatory compliance or fraud prevention purposes. We are committed to handling all data subject requests promptly, transparently, and in good faith.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law, and the revised version will be published on this page with an updated effective date. We encourage you to review this policy periodically so that you remain informed about how we handle your personal information. Where changes are material, we will make reasonable efforts to notify registered members via the contact details associated with their account. Continued use of the phplotto platform after any updates have been published constitutes your acceptance of the revised policy. For any questions about this Privacy Policy or our data practices, please visit the FAQ page or reach out to our support team at the contact details shown in the footer below.